People Coordinator at KingMakers

Role Overview: 

As a People Coordinator, you will be responsible for providing people administration services in an efficient, professional, and effective manner while collaborating with other team members, supporting the team in onboarding, offboarding, employee engagement, employee relations, and other people functions.

What You Will Be Doing:

Pre-Onboarding & Onboarding:
• Conduct pre-onboarding for new employees, which involves data entry into the HR Information system, ensuring new joiners embark on pre-employment medicals and
any other pre-onboarding tasks.
• Ensure employees are signed up to pension fund providers, have a tax ID generated, are enrolled with the company health insurance provider etc.

People Administration & Documentation:
• Ensure all People databases and People Information systems are updated and accurate at all times.
• Create periodic People reports and presentations
• Provide accurate pay related information for the monthly payroll.
• Maintain meticulous records of employee transactions, including hires, promotions, transfers, performance reviews, terminations, and other relevant documents generated
during the course of an employee’s lifecycle.

Performance Management:
• Support the performance review process, ensuring it is conducted regularly and objectively.

Employee Relations:
• Act as a point of contact for employee inquiries, concerns, and grievances, providing prompt and, whenever possible, empathetic resolution.
• Promote a positive work environment by fostering open communication and a strong employee engagement culture.

People Initiatives and Events:
• Support the development and execution of People initiatives and events to enhance employee engagement and satisfaction.

Vendor Management:
• Maintain a positive relationship with People related vendors.
• Assist in evaluating and selecting vendors based on predetermined criteria and organizational needs.
• Conduct periodic vendor reviews and assessments to assess their effectiveness and value to the organization.
• Maintain a centralised database of vendor information, such as key contacts, vendor performance metrics, etc.

What You Need for This Role:

– Bachelor’s degree in Human Resources or any other field
– 3+ years of experience as a People Coordinator or relevant people/administrative position;
– Experience working in a fast-paced organization, ideally in a start-up environment.
– Excellent communication skills across geographical locations
– Able to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information;
– Experience with HR databases and HRIS systems.
– Excellent organizational skills

 How you do it – Expectations for fulfilling your role:

As a general rule, at KingMakers, we want people to be:

• Customer Focus: We keep the customer at the center of everything we do.  
• Passion & Dedication: We are passionate about what we do, employing only smart, honest, dedicated, and results oriented team players.  
• Openness, Honesty & Directness: We embrace a culture of candor and work together towards the right solution whilst being open, honest, and willing to give and receive feedback, judgment-free. We play the ball, not the person.
• Innovation & Big Thinking: We always look for ways to innovate while not losing sight of what’s important. The bigger we think, the more we inspire, the better the outcome.   
• Ownership & Accountability: We think like owners. If we see a problem, we find a solution. We are pragmatic and always strive to do more with less. 
• Speed & Focus: We plan, we strategize, but mostly, we DO. Without doing, there is no progress, we can always change direction, but only if we start moving. Fast beats slow.  
• Low Ego: The best solutions are achieved when we leave our egos at the door. We always seek opportunities to learn in every situation. No job too small.
• Fun: On balance, we believe in having fun whilst working. We maintain perspective as best we can, and together, we celebrate our successes.