Lead, Provider Relationship Management at Reliance Health

Reliance Health

Job Details

Position: Lead, Provider Relationship Management
Company: Reliance Health
Location: Remote
Type: Full Time

The Role

You will be responsible for:

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  • Develop and implement processes that delight providers on our network as measured by feedback surveys
  • Develop and implement a strategy to measure and improve the Reliance Health member experience while seeking care from providers on the Reliance Health network
  • Develop and implement incentives for providers to minimize weight and maximize medical quality for Reliance Health members
  • Eliminate episodes of long wait time, declined care, relationship denials, and other negative experiences that members experience while seeking care
  • Manage provider relationship management team to maximize provider performance within the assigned portfolio as measured by the clinical quality and member satisfaction
  • Ensure timely resolution of all internal and external escalations related to the provider network
  • Improve the process of onboarding and consistent engagement of providers to ensure adherence to Reliance Health processes and rules

Ideal Profile

Skills Required:

  • Degree in relevant field
  • You have at least 5 years of experience including solid experience in a similar role within Healthcare & Lifesciences and Financial Services
  • Minimum 2 years of proven experience leading and managing of a team of more than 4 people
  • A customer success, claims, and provider/insurance-related work history is an added advantage
  • Intermediate proficiency in the use of Microsoft Office tools
  • Ability to use data to drive decision-making and problem-solving
  • Strong negotiation and relationship management skills
  • Excellent communication skills
  •  Willingness to travel when required

What’s on Offer?

  • Join a well-known brand within Healthcare
  • Leadership Role
  • Opportunity to make a positive impact

To apply for this job please visit reliancehealth.snaphunt.com.

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