Administrative Assistant/Customer Service Representative

Remote Jobs

StriveNest

Job Details

Department: Administrative Assistant
Location: Lagos
Remote status: Fully Remote
Hourly salary: $10 – $15

Responsibilities:

  • Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence.
  • Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, and chat.
  • Assist with order processing, billing inquiries, and resolving customer issues in a timely and professional manner.
  • Maintain accurate records and databases, ensuring data integrity and confidentiality.
  • Collaborate with team members to improve processes and enhance the customer experience.
  • Perform general office duties and ad hoc tasks as needed to support the team and business operations.

Requirements:

  • Proven experience as an administrative assistant, customer service representative, or similar role.
  • Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
  • Strong organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office Suite and other relevant software applications.
  • Ability to work independently in a remote environment, with minimal supervision.
  • High school diploma or equivalent; additional qualifications in administration or customer service are a plus.

What We Offer:

  • Competitive compensation package with opportunities for advancement.
  • Flexible work schedule and the ability to work remotely from anywhere in the world.
  • Ongoing training and professional development opportunities to support your growth and success.
  • A collaborative and supportive team environment where your contributions are valued and recognized.

Join Our Team: If you’re ready to take your administrative and customer service skills to the next level in a rewarding remote position, we want to hear from you! Apply now to become a valued member of our team.

To apply for this job please visit voliagency.teamtailor.com.